Question 1

Do you offer custom products?

Accepted Answer

Want something you don't see here? Having a wedding, christening or corporate function, or just want something for yourself?

Feel free to send a message, and I can work with you to create something special just for you. Most items can be made and shipped within 5-7 business days; however, cold process soap MUST cure for a period of at least 5 weeks before use and therefore requires at least a 2-month lead time to allow for curing, wrapping and delivery.

Question 2

Can you tell me about your products?

Accepted Answer

Please check ingredients for any allergies before purchase. We offer a range of unscented and essential-oil-only products which may suit.
No Lard, No Tallow
100% of the fragrance oils are skin safe and used within manufacturers' recommendations.
100% of colourants are proven body safe. 
No animals are harmed in the production of ANY of my ingredients. They are all 100% NON-ANIMAL TESTED. This includes the final products and all of ingredients in the final product

Question 3

Are your products suitable for sensitive skin?

Accepted Answer

Our soaps and skincare are formulated with skin-loving ingredients. However, we recommend patch testing new products if you have sensitive or allergy-prone skin.

Question 4

Do you test on animals?

Accepted Answer

No. We never test our products on animals, nor do we permit anyone else to do so on our behalf.

Question 5

Why are my handmade products slightly different each time?

Accepted Answer

Each product is handcrafted in small batches. Variations in colour, design, or texture are natural and part of the artisanal process.

Question 6

How do I make my handmade soap last longer?

Accepted Answer

Keep it dry between uses. A draining soap dish is your best mate. Our handmade soaps love a bit of airflow, so keep them away from direct water and heat to help them last longer.

Question 7

Where can I find the ingredients in your products?

Accepted Answer

You’ll find ingredient details on each product page wherever possible. If you have allergies, sensitivities or a specific question, reach out before ordering and we’ll happily help you out.

Question 8

How do I find the ingredients in your products?

Accepted Answer

You’ll find ingredient details on each product page and on the label. We make everything from scratch with carefully crafted recipes and responsibly sourced ingredients. If you have allergies or want the full lowdown before you buy, reach out and we’ll help.

Question 9

How should I care for my candles and reed diffusers?

Accepted Answer

For candles, trim the wick before each burn and let the wax melt to the edges on the first light for an even burn. Keep them away from drafts. For reed diffusers, flip the reeds gently when you want a scent refresh and keep them off polished surfaces. Easy wins. Better scent.

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